Estimated Time of Arrival (ETA)

The term ETA is used in air and sea freight, but is now also a common term in road transport. The complex calculation of the ETA is always based on the current framework conditions, such as driving and rest times of the driver, traffic jams, weather changes and general traffic volume, in order to indicate an arrival time that is as precise as possible.

The calculation of the Estimated Time of Arrival is based on the data from the telematics systems in the vehicles, i.e. information on the speed of the vehicle and the traffic situation. Thanks to telematics and the tracking and tracing of the means of transport, the dispatcher can also access information at any time about where a load is and how long it will take for it to arrive at the unloading address. This also allows customers to be informed about the arrival time of a consignment and to take timely action in the event of deviations.  

Why is the Estimated Time of Arrival important?

The ETA plays a particularly important role for subsequent processes, especially for deliveries that are part of a just-in-time process. This is because both further transports and manufacturing processes can be oriented towards and dependent on the most accurate possible estimation of the arrival time.

Time is one of the most important cost factors in logistics, which is why this information influences all parties involved. The truck driver must observe the legal requirements of driving and rest times. The dispatcher aims for optimal fleet management and a satisfied customer. 

The telematics system CarLo inTOUCH, in combination with the transport management system CarLo, provides an up-to-date calculation of the ETA at any time. Using geofencing, the actual time for the arrival at and departure from a stop is determined via GPS. In the event of delays, an automated message can be sent to the dispatcher or customer if desired.